nurse assisting an elderly woman walking across a small bridge at auburn oaks care center nurse assisting an elderly woman walking across a small bridge at auburn oaks care center

Auburn Oaks Care Center Reviews

See what our patients and their families have to say

Read Recent Reviews

Choosing the right skilled nursing facility for yourself or someone you care about can feel like a big decision. You don’t have to rely solely on what we say about Auburn Oaks Care Center—explore our collection of testimonials to see why so many residents and families give us top ratings. Discover what sets Auburn Oaks Care Center apart as a place focused on comfort, recovery, and compassionate care. If you’ve experienced our community as a resident, team member, or family member, we invite you to share your feedback with a review.

What our customers say

4.6

109 reviews

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Profile photo of Madison Sawaya
Madison Sawaya on Birdeye
16 hours ago

This facility has been an amazing place for my dad that has a brain injury. It is always very clean and the people who work there are very attentive. It’s so close to our home and it makes visiting very easy for us. Cathy in reception is always so kind and helpful every time I come in and is very informative. She’s a welcome fave every time I’m there

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Jess Harvey on Google
6 days ago

I, for one, have to say that the facility is exceptionally clean and surprisingly welcoming! In the past, I was worried about such facilities, but this care center has definitely changed my mind after taking a tour. The staff are truly professional and display a level of empathy that is well beyond normal. I would highly recommend this care center to my extended family, as I would only accept the best that can be provided.

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Zackery Gulick on Google
6 days ago

I had a very positive experience with this care facility. The staff is attentive, compassionate, and truly dedicated to the well-being of the residents. The environment is clean, welcoming, and well-maintained, which brings peace of mind to families. It’s clear that the team genuinely cares and goes the extra mile to ensure comfort and dignity. I highly recommend this facility to anyone seeking quality care for their loved ones

Business response 6 days ago

We’re overjoyed to hear about your positive experience at Auburn Oaks Care Center. Thank you for taking the time to share your feedback, it means so much to us!
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William on Google
8 days ago

My wife June has been a patient at Auburn Oaks for several months and I have been remiss for not commenting previously on the very fine care that she has received. From the warm reception from Kathy and Robyn as you enter to the professionalism displayed by your entire staff. In particular, Eric, Tom and Starra in physical therapy have been extremely supportive and helpful to June. And the daytime staff that principally help and support her, most notably CNA’s Olga, Lueisa and Cheryl, along with Ahmed her nurse, do their jobs with such warmth and kindness. We couldn’t be more thankful and grateful for the support and care that we have received and continue to receive from your fine organization.

Business response 7 days ago

Thank you for this very kind review, Mr. Berger! We deeply cherish the kind words you shared about the care your wife is receiving at Auburn Oaks Care Center. Thank you for recognizing our staff’s professionalism and support!
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Robert Rossi Jr on Google
9 days ago

Marshall is the best cna thete

Business response 7 days ago

Hi Bob, Thank you so much for your feedback! We are pleased to hear that you agree that Marshall is amazing!
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Ron. Wetherford. on Google
13 days ago

I am very pleased with the stay at Auburn Oaks. Will highly recommend it for any nursing and rehab for you and your loved ones.

Business response 13 days ago

We are ecstatic to hear that you had a positive experience at Auburn Oaks Care Center. Thank you for sharing your feedback!
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Sease Barbara on Google
18 days ago

I am a current resident at Auburn Oaks and when I got here my ankle was not in a good shape, the therapy department here worked diligently with me to where now I can walk by myself with a walker. I have been very impressed on the attention to detail they give to the residents here and how respectful the rehab department is. A lot of the helpers I have here the nurses and CNA, they do a good job and keep things on a positive note. Very helpful and we laugh a lot. I am very happy about that. They give you plenty of vitamins to help out with my weakness. Overall 5/5 to this facility for taking care of me!

Business response 18 days ago

We deeply cherish your positive feedback and are thrilled to hear about your progress at Auburn Oaks Care Center. Thank you for sharing your experience with us!
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Richard Halla on Google
18 days ago

I got admitted to Auburn Oaks from ongoing back pain and having undergone surgery. I’ve had a very good experience with all the staff, everyone is very outgoing and helpful. Occupational therapy, Physical therapy, and all the nursing staff, CNAs.. they have gone out of their way for anything I needed. They have taken care of me during my 7 week stay here. Very professional in showing me what I need to do to be able to go home indepdently. The staff, especially everyone in therapy, have taught me how to do certain things, and me being a jokster, have gone above and beyond their expectations. Besides being teachers, they’ve become friends.

Business response 18 days ago

Thanks for sharing your positive experience at Auburn Oaks Care Center, Richard. We are grateful for your kind words and are glad to hear that our staff provided excellent care during your stay. Wishing you the best!
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Debbie Andes on Google
20 days ago

I recently had the pleasure of visiting Auburn Oaks Care Center and I was pleasantly surprised! The staff was friendly and the cleanliness of this place caught my eye as I used to work in a hospital. So I know how things should look and the importance of keeping everything clean. I wouldn’t hesitate to recommend to family and friends.

Business response 19 days ago

We greatly appreciate your positive feedback on your recent visit to Auburn Oaks Care Center. Thank you for recommending us to your family and friends!
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Lori Hansen on Google
25 days ago

So clean and the staff are so welcoming!

Business response 24 days ago

We’re elated to hear that you found Auburn Oaks Care Center clean and welcoming!
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Debra Harrigan on Google
26 days ago

Visited the facility to evaluate if it would be a fit for a family member. Very clean and welcoming environment; friendly and professional staff.

Business response 25 days ago

We are excited to hear that you found our facility clean and welcoming with friendly and professional staff. Thank you for taking the time to visit Auburn Oaks Care Center.
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Chris Davis on Google
26 days ago

I was touring the place as a possibility for my folks. The Care facility is very clean and welcoming. The staff was very helpful and seemed to truly care about the well being of the the people they were assisting. The lady at the front desk, I think her name was Kathy, was very pleasant and answered all our questions.

Business response 25 days ago

Hi Chris! Thank you for coming by and for your thoughtful review!
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Caren Yarborough on Google
26 days ago

The care, cleanliness, kindness, concern, safety, staff and more are exceptional! The welcome staff at the front desk, Kathleen Warwick and Robin have been so helpful! Angela (Social Worker, so supportive & knowledgeable), Kimberly in the business office, just WOW! I am so thankful for the care my father is receiving. The nurses, PT staff and many aids are truly amazing! I am so thankful. Caren Yarborough

Business response 25 days ago

Hi Caren, We are so pleased to see that you are having a positive experience with us! Thank you for your kind review!
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Jill Dick on Google
26 days ago

I have had 2 stays at Auburn Oaks due to falls. Everyone I met there treated me with kindness and compassion. I would highly recommend this facility for rehabilitation.

Business response 26 days ago

Hi Jill, Thank you for your kind words and for taking the time to leave such a nice review! We are so pleased to hear that you have had not just one, but two great stays with us! We appreciate you and wish you well!
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Genessa Byer on Google
29 days ago

Pleasant and professional front desk help and very clean facility! Treating my loved one with care and dignity. I highly recommend Auburn Oaks care center. Extremely well run !

Business response 26 days ago

We are pleased to hear about your positive experience at Auburn Oaks Care Center. Thank you for sharing your feedback!
Profile photo of B T
34 days ago

I had a great experience with auburn oaks, especially Kathy on the weekends who I had helped me when I was there; she was very kind and welcoming. The facility was clean, and I was happy to trust them after speaking with their team. Thank you Auburn Oaks.

Business response 26 days ago

We are thrilled to hear about your great experience at Auburn Oaks Care Center. Thank you immensely for sharing your feedback.
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Richard A Hale Sr on Birdeye
34 days ago

I recently visited Auburn Oaks Care Center and had a very positive experience. The facility was clean, well-maintained, and had a welcoming atmosphere from the moment I walked in. The staff members were extremely kind, professional, and attentive, making sure everyone felt comfortable and cared for. It was clear that they genuinely care about their residents and take pride in providing quality service. I was very impressed with the overall environment and would definitely recommend Auburn Oaks Care Center to others looking for compassionate care. Richard A Hale Sr.

Business response 34 days ago

We greatly appreciate your positive feedback on your recent visit to Auburn Oaks Care Center. Thank you for sharing your experience with us.
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Det Rubirt on Google
37 days ago

My friend’s father recently stayed here, and the facility was very clean and well maintained. The staff seemed caring and attentive, and the overall atmosphere felt welcoming and professional. It’s reassuring to see a place that takes pride in keeping things comfortable for residents and families.

Business response 37 days ago

We genuinely appreciate your positive feedback on the cleanliness and care at Auburn Oaks Care Center. Thank you for sharing your experience!
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Danielle Corona on Google
40 days ago

What a supportive place to have an elderly loved one. The facility is clean and the staff is attentive and caring. Very social environment. My Nonna was there for 2 years and they treated her like family.

Business response 40 days ago

Hi Danielle, Thank you so much for taking the time to share your feedback. We are so pleased to hear that you and your Nonna had a positive experience with us!
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49 days ago

I can’t say enough, good things about this skilled nursing facility. The care they provide is exceptional, and the environment is always spotless and welcoming. As a frequent visitor, I see firsthand how dedicated and carrying the staff are. It’s truly a wonderful place, and I’m so grateful for the care they give. I would recommend Auburn Oaks to family and friends.

Business response 48 days ago

HI Neal, Thank you immensely for your kind words about Auburn Oaks Care Center. We are thrilled to hear about your positive experience and recommendation!
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Kath Palmerton on Birdeye
50 days ago

Auburn Oaks is far and above all the other care facilities around. Clean, spacious rooms, lots of activities for the residents and an accomplished rehab team.. the attitude of the staff was the first thing I noticed. Happy. Smiling good with the residents getting g them to laugh and smile I would definitely rate Auburn Oaks #1 ! Highly reccpmmended!

Business response 49 days ago

Hi Kath, Thank you so much for this nice feedback! We are so pleased to hear that you have had a positive experience with us!
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Sunny K. Wofford on Google
51 days ago

This is a wonderful facility. The staff are all caring from the moment you enter the front door (receptionist; Kathy on the weekends, & Robin during the week) until you leave your family member, or friend, with a goodbye from the nursing staff. Just like today, Olga, a nurse’s aid, wished me a Happy Mother’s day. The nursing staff is professional & caring like Francis, Vitaliy, Joan, Ali, Sarah, & Mary. Thank you to all of you for making our lives less stressful, either in short or long term care.

Business response 49 days ago

Thanks for sharing your experience at Auburn Oaks Care Center. We’re overjoyed to hear about the caring and professional staff members you mentioned. Your feedback is greatly appreciated.
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Patrick A. on Google
51 days ago

We have a family member staying here right now and we are extremely pleased with Auburn Oaks. And the care provided. The staff is very warm and welcoming. The facility is very clean and immaculate. The medical and rehabilitation services are top notch. We highly recommend this facility for the care of your loved one.

Business response 49 days ago

Hi Patrick! We’re utterly delighted to hear about your positive experience at Auburn Oaks Care Center. Thank you for sharing your feedback!
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sloane mccortney on Google
57 days ago

Mum’s been here two years. The staff is extremely caring and wonderful and call me if they need anything and they take really great care of my mother. I’m grateful for this place. Thank you so much.!

Business response 56 days ago

Hi Sloan, Thank you for sharing your positive experience at Auburn Oaks Care Center. We greatly appreciate your feedback. It is an honor to care for your mother.
Profile photo of Marion Parker
Marion Parker on Google
59 days ago

I am currently a resident at Auburn Oaks- really appreciate the lengths the staff goes to help. Also the Care and kindness and respect is always they show. The food is also good. They take feedback about food and adjust it to your preference. Very helpful offering something to drink or eat and always polite. I have never felt put down at this place at all. Very understanding.

Business response 58 days ago

Hi Marion, Your positive experience at Auburn Oaks Care Center is truly appreciated. We are glad to hear about the care, kindness, and respect shown by our staff. Thank you for sharing your feedback.

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Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.