I really enjoy the friendly staff and how clean everything is. The residents seem happy as can be.

I was able to stop by Auburn Oaks to check it out for a family member. The atmosphere was lovely, cleanliness was exceptional in my opinion and the staff very nice and accommodating. Thank you for your service

I so enjoyed visiting my friend at your beautiful facility! Your facility as well as the surrounding grounds are very well taken care of and the staff I encountered were so nice and accommodating! I am so glad that she is being so well taken care of!

I remember bringing my kids here years ago to sing Christmas carols for the residents, and it was such a positive experience. Everyone we interacted with was incredibly kind and welcoming, and the facility was always clean and well cared for. It left a lasting impression on me and is still something I remember fondly all these years later. -Aaron

I so enjoyed visiting my friend at your beautiful care facility! Your facility as well as the surrounding grounds were very well taken care of and the staff I encountered were so nice and accommodating. I am so glad she is being so well taken care of!

I was very happy with the care my 92 yo mom received rehabbing after hip surgery

I am so happy that my father was able to stay here during his recovery and rehabilitation! The front desk staff and really everyone are so friendly and welcoming. It is always spotless and well decorated it’s just a very nice place for someone in need of skilled nursing. Thank you!

Great experience, kind professional, and compassionate care. I truly recommend this for anyone that needs it! My friend is absolutely getting the best care in town!

Welcoming to all. Great location!! Great service. Kathy is a great person to deal with

I feel very blessed for my mom to be truly cared for by some wonderful employees at Auburn Oaks. Von, Suma, and the physical therapist Pradeepika took care of my mother with such patience and grace. Thank you!

This is an excellent place for physical rehabilitation. All the departments are very friendly. From janitorial, food, nursing, physical therapy, occupational therapy, social services, pharmacy folks is excellent. Highly recommend this place.

I was so impressed with the facility and the cleanliness I was glad we were able to place my grandmother there…

One of the best care facilities I’ve ever stepped foot in. Everyone was so nice and friendly, the environment was both clean and inviting. Can’t recommend it enough.

I cant say enough about Auburan Oaks Care Center, we went there a few weeks ago for a tour for my grandma and we are so pleased with the staff and how well they treated us.

I was researching facilities. Auburn Oaks Care Center is a lovely facility! The reception staff is welcoming, personable, and very knowledgeable! Thank you for your time!

My wife got great care there after hip fracture

My veteran dude stayed there in the short-term area for 10 days for a caregiver respite. He required very little care: just a chill safe place to stay, give him his meds, oversee his hygiene, and feed him. The good stuff was really good. The icky stuff definitely needs attention. The place is clean, has no unpleasant aroma, the temperature is appropriate, noise level in the hallways was tolerable, staff I encountered were always pleasant and smiling. Good stuff – the office admissions process was effortless. The staff coordinated with the VA and paperwork sailed. The at-bed admission process was professional for my dude, probably because I was with him and he’s mostly alert. Bad stuff side note: I observed the at-bed admission for his roommate a couple of days later -not stellar. Example: the CNA and aide kept trying to tell a nonverbal patient with dementia that they needed to do a “skin assessment” while they were rapidly removing all his clothes. He was audibly frightened and resisting. “Skin assessment” means nothing to the non-medical person. When I suggested alternate wording to the charge nurse, my suggestion was not received pleasantly. I got that “don’t tell us how to do our job” look. More good: Our particular crew, notably Cori the RN, was attentive and responsive and welcoming. Cori stepped up regularly to intercede with the kitchen staff to attempt suitable nutrition for my dude. Cori also intervened to maintain my dude’s med schedule, even though it differed from the facility’s preferred dispensing hours. Needs work: I provided the staff and charge nurses with detailed info about all the compromises my dude is dealing with, and they still blew a gasket when they observed readings outside their preferred norms. He and I held firm with facts and wishes. More fixes needed: On day 2 he suffered a fall (a direct consequence of fiddling with his diet and/or meds) and required medics and transport to the ED. I drove him back to the care center once the ED had treated his wounds and assessed his impact areas. Two days later when I visited him, his wounds had not been tended according to the hospital discharge paperwork that I had hand delivered. For the remainder of his 10-day stay, he just stayed in bed to avoid “causing a fuss.” He’s *that* guy. Worst of all: The food – naw! Hard pass and no interest in improvement from our observations. Worse than the worst Denny’s. Overcooked, hot not hot, cold not cold, and unique patient needs not addressed satisfactorily. It was easily day 4 or 5 before my darlin’ had a breakfast he could eat. Ending on the positive: the patient-facing nursing staff was magnificent to my dude. He said the bed was comfy and that the setting seemed mostly peaceful. We’ll pick a different center for the next respite stay.

My daughter provides care for one of the patients and I have went into the facility with her to wait. I found Auburn Oakes to be quiet, clean and staff willing to help. I was asked several times if I needed anything. It felt comfortable.

This facility is definitely a five star facility in Auburn. I will definitely Utilize this facility when needed. The staff is very friendly & supportive to their patients and their patient’s family.

Staff is very caring and attentive!

Clean, quiet, respectful of residents and visitors.

Kathleen at the front desk is so sweet and helpful, she’s an absolute joy! I highly recommend this facility for their excellent staff and wonderful environment!

This facility has been an amazing place for my dad that has a brain injury. It is always very clean and the people who work there are very attentive. It’s so close to our home and it makes visiting very easy for us. Cathy in reception is always so kind and helpful every time I come in and is very informative. She’s a welcome fave every time I’m there

I, for one, have to say that the facility is exceptionally clean and surprisingly welcoming! In the past, I was worried about such facilities, but this care center has definitely changed my mind after taking a tour. The staff are truly professional and display a level of empathy that is well beyond normal. I would highly recommend this care center to my extended family, as I would only accept the best that can be provided.