nurse assisting an elderly woman walking across a small bridge at auburn oaks care center nurse assisting an elderly woman walking across a small bridge at auburn oaks care center

Auburn Oaks Care Center Reviews

See what our patients and their families have to say

Read Recent Reviews

Choosing the right skilled nursing facility for yourself or someone you care about can feel like a big decision. You don’t have to rely solely on what we say about Auburn Oaks Care Center—explore our collection of testimonials to see why so many residents and families give us top ratings. Discover what sets Auburn Oaks Care Center apart as a place focused on comfort, recovery, and compassionate care. If you’ve experienced our community as a resident, team member, or family member, we invite you to share your feedback with a review.

What our customers say

4.6

128 reviews

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Renee Meade on Birdeye
14 days ago

Very happy with the staff and the cleanliness. I was very surprised at the attention to detail and support. I was visiting a friend and if and when I need to go into a care home , I would choose here!

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16 days ago

We are so happy and grateful for the care given here. Every staff member here is so kind and thoughtful from front desk staff, nursing and physical therapy to administration. And clean…. Everywhere. Thank you

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Linda Waidtlow on Birdeye
16 days ago

Auburn Oaks is a fine place to recover from numerous injuries and illnesses. The therapy team including; Tracy, Karen, Eric, Tom, Joy, and Starra worked with me 5 days a week 😀 and we’re a big part of my recovery. I would’ve given 5 stars except the kitchen leaves a lot to be desired so frequently my family would bring me in food so I would have something to eat! The CNA’s and Nurses are top notch in my opinion. If you need skilled nursing and therapy care Auburn Oaks Care Center is the place to be.

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Kenneth Alm on Google
22 days ago

Very pleased with the staff and the high level of care they provide. I would definitely refer family and friends to Auburn Oaks.

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angel hennefer-hiscutt on Google
22 days ago

This place is amazing great staff super clean and affordable went there to help look for a spot for my grandparents and this place was absolutely great.Highly recommend.

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25 days ago

A loving caring staff from top to bottom. Exceptional people, Nurses, CNA’s, Physical and Occupational Therapists. Auburn Oaks is well experienced and capable of caring for me through fluid medical issues and recovery. Thank You😀

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Lisa Wipfler on Google
29 days ago

I had looked for a care center for my step son for weeks and then my friend highly recommended Auburn oaks care center. When I called, the staff was kind, understanding, very informative and answered all my questions. After having a tour, I was highly impressed. I know we have found the right place for Doug.

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Karen Blair on Google
36 days ago

Looking for a place for my mom. The place was very welcoming and clean. I will probably be back.

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Alex Jacome on Google
44 days ago

I really enjoy the friendly staff and how clean everything is. The residents seem happy as can be.

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Veronica Oldland on Google
47 days ago

I was able to stop by Auburn Oaks to check it out for a family member. The atmosphere was lovely, cleanliness was exceptional in my opinion and the staff very nice and accommodating. Thank you for your service

Business response 47 days ago

We are elated to hear about your positive experience at Auburn Oaks Care Center. Thank you for sharing your feedback.
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Glenda Robbins on Google
54 days ago

I so enjoyed visiting my friend at your beautiful facility! Your facility as well as the surrounding grounds are very well taken care of and the staff I encountered were so nice and accommodating! I am so glad that she is being so well taken care of!

Business response 53 days ago

Thank you for sharing your experience at Auburn Oaks Care Center. We are glad to hear that your friend is well taken care of and that you enjoyed your visit.
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service uptown on Google
54 days ago

I remember bringing my kids here years ago to sing Christmas carols for the residents, and it was such a positive experience. Everyone we interacted with was incredibly kind and welcoming, and the facility was always clean and well cared for. It left a lasting impression on me and is still something I remember fondly all these years later. -Aaron

Business response 53 days ago

Hi Aaron. Thank you for your review and for sharing such a meaningful memory. We are glad the experience left a lasting impression, and we appreciate you taking the time to share it with us.
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Glenda Robbins on Birdeye
54 days ago

I so enjoyed visiting my friend at your beautiful care facility! Your facility as well as the surrounding grounds were very well taken care of and the staff I encountered were so nice and accommodating. I am so glad she is being so well taken care of!

Business response 53 days ago

We’re delighted to hear that you enjoyed visiting your friend at Auburn Oaks Care Center. Thank you for your kind words about our facility and staff!
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Joan Rubino on Google
55 days ago

I was very happy with the care my 92 yo mom received rehabbing after hip surgery

Business response 55 days ago

Hi, Joan. Your positive experience means a lot to us, and we are glad your mom had a great experience in our care. Thank you for taking the time to share this with us.
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David Sellers on Google
57 days ago

I am so happy that my father was able to stay here during his recovery and rehabilitation! The front desk staff and really everyone are so friendly and welcoming. It is always spotless and well decorated it’s just a very nice place for someone in need of skilled nursing. Thank you!

Business response 55 days ago

Hi, David. We are overjoyed to hear that your father had such a positive experience with us during his recovery. We are glad he felt welcomed and well cared for. Thank you for taking the time to share this — it truly means a lot to our team.
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Bonnie Vansickle on Google
2 months ago

Great experience, kind professional, and compassionate care. I truly recommend this for anyone that needs it! My friend is absolutely getting the best care in town!

Business response 55 days ago

Thank you for your review, Bonnie! We’re glad to hear about the great experience and compassionate care at Auburn Oaks Care Center.
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Vivi Ian on Google
2 months ago

Welcoming to all. Great location!! Great service. Kathy is a great person to deal with

Business response 2 months ago

We are honored to have provided you with great service at Auburn Oaks Care Center. Thank you for your kind words about Kathy.
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Laura Burton on Google
2 months ago

I feel very blessed for my mom to be truly cared for by some wonderful employees at Auburn Oaks. Von, Suma, and the physical therapist Pradeepika took care of my mother with such patience and grace. Thank you!

Business response 2 months ago

Hi, Laura. Thank you for taking the time to leave your review. We are so glad your mom had a wonderful experience and is receiving the care she deserves. Your kind words mean a great deal to us and to our team. Thank you for trusting us with her care.
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Michael Carter on Google
2 months ago

This is an excellent place for physical rehabilitation. All the departments are very friendly. From janitorial, food, nursing, physical therapy, occupational therapy, social services, pharmacy folks is excellent. Highly recommend this place.

Business response 2 months ago

Hi, Mr. Carter, Thank you for your review! We are glad to hear you had such a positive experience with our team. It means a lot to know that our staff made a difference during your time here. We appreciate the kind words and wish you all the best!
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Gloria Spencer on Birdeye
2 months ago

I was so impressed with the facility and the cleanliness I was glad we were able to place my grandmother there…

Business response 2 months ago

Hi Gloria. Thank you for sharing your positive experience. We are so glad your grandmother is with us, and it means a lot to know you felt good about your decision. We appreciate the kind words and will be sure to share them with our team!
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Josh Richardson on Google
2 months ago

One of the best care facilities I’ve ever stepped foot in. Everyone was so nice and friendly, the environment was both clean and inviting. Can’t recommend it enough.

Business response 2 months ago

Hi Josh, Thank you for taking the time to leave your review. We’re glad you had such a positive experience, and we appreciate the kind words. Feedback like yours means a lot to our team.
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Christina on Google
2 months ago

I cant say enough about Auburan Oaks Care Center, we went there a few weeks ago for a tour for my grandma and we are so pleased with the staff and how well they treated us.

Business response 2 months ago

Hi, Christina. Thank you for sharing your positive experience! We are so glad your visit went well and that our team made a great impression. We look forward to welcoming your grandma to Auburn Oaks Care Center!
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Peggy Glenn on Google
2 months ago

My veteran dude stayed there in the short-term area for 10 days for a caregiver respite. He required very little care: just a chill safe place to stay, give him his meds, oversee his hygiene, and feed him. The good stuff was really good. The icky stuff definitely needs attention. The place is clean, has no unpleasant aroma, the temperature is appropriate, noise level in the hallways was tolerable, staff I encountered were always pleasant and smiling. Good stuff – the office admissions process was effortless. The staff coordinated with the VA and paperwork sailed. The at-bed admission process was professional for my dude, probably because I was with him and he’s mostly alert. Bad stuff side note: I observed the at-bed admission for his roommate a couple of days later -not stellar. Example: the CNA and aide kept trying to tell a nonverbal patient with dementia that they needed to do a “skin assessment” while they were rapidly removing all his clothes. He was audibly frightened and resisting. “Skin assessment” means nothing to the non-medical person. When I suggested alternate wording to the charge nurse, my suggestion was not received pleasantly. I got that “don’t tell us how to do our job” look. More good: Our particular crew, notably Cori the RN, was attentive and responsive and welcoming. Cori stepped up regularly to intercede with the kitchen staff to attempt suitable nutrition for my dude. Cori also intervened to maintain my dude’s med schedule, even though it differed from the facility’s preferred dispensing hours. Needs work: I provided the staff and charge nurses with detailed info about all the compromises my dude is dealing with, and they still blew a gasket when they observed readings outside their preferred norms. He and I held firm with facts and wishes. More fixes needed: On day 2 he suffered a fall (a direct consequence of fiddling with his diet and/or meds) and required medics and transport to the ED. I drove him back to the care center once the ED had treated his wounds and assessed his impact areas. Two days later when I visited him, his wounds had not been tended according to the hospital discharge paperwork that I had hand delivered. For the remainder of his 10-day stay, he just stayed in bed to avoid “causing a fuss.” He’s *that* guy. Worst of all: The food – naw! Hard pass and no interest in improvement from our observations. Worse than the worst Denny’s. Overcooked, hot not hot, cold not cold, and unique patient needs not addressed satisfactorily. It was easily day 4 or 5 before my darlin’ had a breakfast he could eat. Ending on the positive: the patient-facing nursing staff was magnificent to my dude. He said the bed was comfy and that the setting seemed mostly peaceful. We’ll pick a different center for the next respite stay.

Business response 2 months ago

Thank you for sharing both your positive notes and your concerns, Peggy. We’re glad your veteran had some genuinely good moments during his stay, and we appreciate you taking the time to share such thoughtful feedback. We also understand that not every part of the experience met expectations, and we take that seriously. If you’d like to share more with us directly, please don’t hesitate to reach out at (530) 888-6257. We wish your veteran well and thank you for your care of him.
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Sharon Starr on Google
3 months ago

My daughter provides care for one of the patients and I have went into the facility with her to wait. I found Auburn Oakes to be quiet, clean and staff willing to help. I was asked several times if I needed anything. It felt comfortable.

Business response 3 months ago

Hi Sharon. We are pleased to hear that your visit felt comfortable and welcoming. We appreciate you taking the time to share your experience, and we’re glad our team made a positive impression. Thank you for the kind words!
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Kimberly Whitley on Google
3 months ago

This facility is definitely a five star facility in Auburn. I will definitely Utilize this facility when needed. The staff is very friendly & supportive to their patients and their patient’s family.

Business response 3 months ago

Hi, Kimberly. Thank you for taking the time to leave your review. We are glad to hear you had such a positive experience with our team. Your kind words mean a lot to us, and we look forward to being here for you when the time comes.

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Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.