Visit Auburn Oaks Care Center

(Updated 3/16/22)

At Auburn Oaks, we believe that family and friends play a critical role in our residents’ emotional and physical well-being. Due to the risk posed by COVID-19 and our obligation to follow federal, state, and county health guidelines—we’ve added new ways to meet and a list of precautions below. Thank you for your cooperation as we work to keep everyone’s safety our top priority.

OPEN Facility Virtual Tours

While we are currently unable to provide indoor tours, we encourage you to view our online photo gallery or contact a member of our admissions team. We look forward to meeting you!

OPEN Video Visits & Phone Calls

Video visits and phone calls are a simple and convenient way to keep in touch! To arrange a FaceTime, Zoom, or Google Duo video visit, call (530) 888-6257 ext. 323.

*Video visits may be subject to cancellation due to resident/staff availability or other unforeseen circumstances.

OPEN Window Visits

Window visits are a great way to connect with your loved one in person. To arrange a window visit, please call (530) 888-6257 ext. 323.

OPEN Outdoor Patio Visits

Outdoor patio visits are available to all residents except those with suspected or confirmed COVID-19. For the safety of your loved ones and our team members, all visitors must adhere to the infection prevention guidelines below. By visiting on-site, you understand the risk of COVID-19 infection to you and the possibility of infecting others. 

  • Visitation is limited to three guests at a time and 30 minutes per visit, per day.
  • Visitors will be screened for fever, COVID-19 symptoms, and COVID-19 exposure risk.
  • Visitors and residents must wear facial coverings and maintain good hand hygiene.
  • Visitors must go directly to and from the designated visitation area.
  • Visitors must follow social distancing guidelines and maintain at least 6 feet distance from those not in their household.
  • Visits between fully vaccinated residents and fully vaccinated visitors may occur without face masks and include physical contact. Please provide proof of vaccination and check with staff prior to unmasking and physical contact.
  • Visitation can occur when the regional Air Quality Index (AQI) is 100 or less (moderate).
  • Visitors who are unable to adhere to COVID-19 infection prevention guidelines will not be permitted to visit or will be asked to leave.

*Outdoor patio visits may be subject to change or cancellation due to federal, state, or county policy changes, COVID-19 status changes, availability of resident/staff, weather conditions, and/or poor air quality.

OPEN Indoor Visits

Indoor visits are available to all residents except those with suspected or confirmed COVID-19. For the safety of your loved ones and our team members, all visitors must adhere to the infection prevention guidelines below. By visiting on-site, you understand the risk of COVID-19 infection to you and the possibility of infecting others.

  • Indoor visitors must provide proof of being fully vaccinated for COVID-19 or provide proof of a negative COVID-19 test within 24 hours of visitation for antigen tests or within 48 hours of visitation for PCR tests.
  • Visitation is limited to two guests at a time and 30 minutes per visit, per day.
  • Visitors will be screened for fever, COVID-19 symptoms, and COVID-19 exposure risk.
  • Visitors and residents must wear facial coverings and maintain good hand hygiene.
  • Visitors must go directly to and from the designated visitation area.
  • Visitors must follow social distancing guidelines and maintain at least 6 feet distance from those not in their household.
  • Visits between fully vaccinated residents and fully vaccinated visitors may occur without face masks and include physical contact while in the resident’s room with the roommate not present (if possible). Please provide proof of vaccination and check with staff prior to unmasking and physical contact.
  • Visitors who are unable to adhere to COVID-19 infection prevention guidelines will not be permitted to visit or will be asked to leave.

*Indoor visits may be subject to change or cancellation due to federal, state, or county policy changes, COVID-19 status changes, and/or availability of resident/staff.

OPEN Indoor Visits for Compassionate Care

Indoor visits for compassionate care situations, such as end of life, are available when pre-approved by administration. For more information or to request approval, please call (530) 888-6257.

Please note that all policies are subject to change and visits may be subject to cancellation due to rapidly changing governmental guidance, COVID-19 status changes, staff availability, weather conditions, poor air quality, or other unforeseen circumstances.

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